Right away, I noticed that CarMax Danvers had gone above and beyond. The car had originally come from another CarMax location in Maryland, and there were a few cosmetic issues left unaddressed there. The Danvers team fixed them without me even asking. On top of that, they replaced the missing 120v charger and flat tire kit, also without me having to say a word. The car was spotless and waiting for me when I arrived.
The whole process took about two hours. That might not sound like much, but it feels like forever when you’ve got a three-year-old in tow. Even with that, the staff did a good job moving everything along quickly. Out of the four cars I’ve bought from CarMax, this was actually not the smoothest but was the fastest experience I’ve had. The only thing that slowed us down was a stubborn screw that stripped while they were trying to get the old license plate off. The plate got a bit mangled but they got it off.
I traded in a 2022 Corolla SE, and already the Bolt feels like a better car. Driving it home made me realize how much happier I am with this car compared to the Corolla.
CarMax has mostly earned my trust over the years. The people working there aren’t perfect, but most of them genuinely try to do the right thing and take care of customers. They’ve always been helpful, and I don’t hesitate to recommend them to anyone looking for a car. The Danvers store may not be representative of the entire chain, but they do a good job there. You will have a much better experience with them than any of the other dealers on 114.
Tomorrow i'll be taking it up to NH with a full charge. Stay tuned to see how that goes!
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